StoneHaven
Le Manoir
Our policies to guarantee the well-being of all
Thank you for choosing the luxury hotel in Quebec StoneHaven Le Manoir | Relais & Châteaux, for your stay in the Laurentians with your precious pet(s), whether dog or cat.
To ensure the utmost comfort for all our guests and four-legged friends, we’d like to share a few essential guidelines with you.
We cordially invite you to review our pet policy below:
- StoneHaven Le Manoir is delighted to welcome pets weighing up to 20 kg and under, with a maximum of two pets per room.
- For everyone's well-being, we ask our guests not to bring their pets into the indoor dining rooms, pool, spa and function rooms.
- We charge a flat rate of $75 per stay per pet to cover the cost of cleaning and maintaining your room.
- We ask that you keep your pets on a leash and supervise them at all times, whether in public areas inside or outside the Manoir.
- We remind you that no animal may be left alone in a room, unless it is in a cage.
- Please note that pets are only allowed in rooms on the first floor.
- You must ensure that your pet does not disturb other guests. In the event of damage caused by your pet, you agree to hold StoneHaven Le Manoir | Relais & Châteaux, its employees, owners and affiliated partners harmless.
- Please pick up after your pet in a manner that respects our environment.
- StoneHaven Le Manoir reserves the right to evict any guest whose pet is considered noisy or disruptive.
We would be delighted to help you find pet-sitting services close to the Manoir. Our reception team will be happy to assist you in this process. Please note that these services are not directly managed by StoneHaven Le Manoir | Relais & Châteaux and therefore we cannot be held responsible for the services offered by these third parties.
We look forward to welcoming you and your four-legged friend for a most enjoyable stay.
